FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What is the product we use?

The spray on paving and overlays use a cement based product that contains a blended mix of ingredients including incredibly strong and flexible bonding agents, sand and cement. This special blend of proprietary components ensures superior bonding to the concrete surface. The decorative polymer flooring is an epoxy based resin.

All of these products are extremely durable and can be walked or driven on.

2. What is the warranty?

We offer a 5 year limited warranty.

3. How long does it take to do a job?

Most jobs can be done within 2 to 3 days depending on the size of job; however, there are exceptions especially for commercial jobs and inclement weather conditions.

4. How long will it last?

It will last as long as the concrete that it was applied to. The product is longer and harder wearing than concrete paint

5. How thick is the material applied?

Depending on the finished product being used it can range from 1mm to 5mm

6. What substrates can you apply the material to?

All products are ideally suited to be applied to concrete.

7. Do you need to acid wash the surface?

No, we do not use acid to clean the surface it is not good for the environment or us.

Acid must be completely neutralized prior to any overlay product being applied. If any non-neutralized acid remains on the concrete surface or in the pores of the concrete it will deteriorate the concrete surface and will likely cause future delamination of any product applied to the concrete surface.

We use a heavy duty degreaser for all surface cleaning requirements. Heavy duty degreaser will not harm the plants or grass, and is biodegradable.

8. Do you need to prime the surface before starting?

No, the products we use have superior bonding capabilities and don’t need additional products to assist in the bonding process, therefore eliminating problems of coatings delaminating.

9. How do we make payment?

10% deposit when booking in job

40% when works commence

Final payment on completion of job

Please note that there is an additional charge of 2% for credit card payments

10. How long do we stay of the surface for?

Once the job is completed you should be able to walk on it within a couple of hours, though we recommend not driving on or placing furniture back onto the surface for 1 week to allow the products to cure.

11. I have paint on my concrete why does this need to be removed?

Delamination of the resurfacing product will occur if this isn’t performed. Curing aids, paints and chemical hardeners must be removed prior to application of any coatings.